Blog Layout

Medical Staff Credentialing

How Do Your Providers Measure Up?

SEPTEMBER 2023

By Jody Randall MSN, RN, CIC, HACP-CMS, HACP-PE

CEO and Founder

“In general, any licensed, independent healthcare professional who has been permitted by law and regulated by a licensing organization to provide services and care without supervision or direction within the scope of the individual’s license needs to be credentialed.” (Patel & Sharma, 2022).

 

It is all too common for healthcare facilities to become easily overwhelmed with day-to-day operations. Staffing shortages easily contribute to daily stress for all healthcare organizations today. While we strive to maintain safe patient environments, it is easy to overlook essential medical staff credentialing requirements.


Medical staff committee members and governing boards have a responsibility to review applicants requesting privileges. The medical staff committee makes recommendations to the governing board for appointment. The governing board makes the final determination on approval or denial. When determining if applicants should be recommended for privileges to practice, considerations should include education, experience relative to privileges being requested, references, history of malpractice and evidence of ongoing continuing education.


Providers should never be granted privileges that they are not qualified to perform or that would be considered beyond the level of care that the facility can provide.


Medical staff credentialing requires oversight by individuals who are well-versed in credentialing requirements. Using the National Practitioner Database can help facilities to learn more about providers background including history or pending legal action against a provider. When providers are appointed to practice, they should complete onboarding and competency training required by the organization. They should also be apprised and familiarize themselves with medical staff bylaws for which they are subject to follow. 

Periodic Review

 

Healthcare organizations are also responsible for conducting periodic review of all medical staff. Common problems that we find when conducting medical staff audits include expired insurance, certifications and licensure. Establishing a structure to conduct ongoing audits of medical staff files is critical.

 

“Negligent credentialing lawsuits surface when a patient who has been injured in a hospital sues their medical provider for malpractice and the hospital for credentialing the physician” (Haefner, M. 2019).
 

Healthcare organizations must demonstrate compliance with federal and state regulations for conditions of participation for medical staff. Understanding federal and state regulations is critical.


Leadership and medical staff should take time to review their current medical staff credentialing practices. Familiarization with organizational by-laws is also necessary for those who have a key role in review and recommendation for credentialing providers.

 

We recommend meeting with your medical staff credentialing assistant to determine how they are maintaining files, conducting audits and communicating with providers to prevent deficiencies. There are a variety of tools to help streamline the credentialing process. Some examples include standardized applications, electronic record keeping platforms and credentialing specialist services.


Understanding how your organization manages credentialing is essential to avoiding risk of patient harm, litigation and financial penalties.


Be sure to take a deep dive into your current credentialing process today.

 

At HCE, we understand the nature of the healthcare environment can be stressful and fast-paced. Credentialing is a big part of the survey process and should never be overlooked for the sake of taking shortcuts. 


  HCE is Here to Help


Healthcare Consulting Experts LLC was built based upon our understanding of the challenges that healthcare facilities are facing today. Healthcare professionals strive to deliver the best possible care to all patients. We can help your facility through the difficult times and put you back on track to a less stressful tomorrow.
Don’t take chances! Our experts can assist with regulatory compliance requirements for whether you are building a new, state-of-the-art project or renovating an existing structure. Be sure to visit
Our Website  to see a full list of the services that we provide.
Contact us today at +1 (800) 813-7117 for a free initial consultation.

Please join us by clicking on any of our icons below to leave a comment or for more informati on and updates.

References:

  1. Patel R, Sharma S. Credentialing. [Updated 2022 Oct 24]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2023 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK519504/
  2. https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-G/part-482/subpart-C/section-482.22
  3. https://www.beckershospitalreview.com/legal-regulatory-issues/how-hospital-and-physician-leaders-can-prevent-negligent-credentialing-lawsuits.html
Healthcare Consulting Experts LLC
February 10, 2025
It is that time of year again. At least for acute care hospitals, long-term acute care (LTAC) hospitals and inpatient rehabilitation facilities (IRF) who report to The National Healthcare Safety Network (NHSN). If annual surveys are not reported by March 1 st , then your organization will not be permitted to enter monthly reporting plans until the annual survey has been completed. Although there are just a few weeks to go, early planning is the key. It is important to consider that responses to the Annual Survey questions are a collaborative effort. Planning a meeting in advance with key stakeholders will help to ease the stress of completing what some may consider to be a daunting task. Be sure to coordinate with Facilities Managers, Pharmacists, Laboratory, Nursing, Infection Prevention and Quality leaders on annual survey responses. Although individuals who are responsible for report submission may find that some of the data has not changed significantly from the previous year, we have identified that some questions have been removed while additional questions have been added. If you are new to NHSN reporting and have not yet completed an annual survey, you will find an alert reminding you on your dashboard upon logging in. Keep in mind that the survey you are completing requires data from the previous calendar year. You will be submitting data for 2024 due March 1 st , 2025. There are a variety of questions that will require information about metrics, facility type, infection prevention practices, laboratory testing methods, water quality management, and antimicrobial stewardship practices for example. Instructions on completing your organization’s annual survey click on the link below that corresponds with your facility type: Instructions for Completing Annual Hospital Survey Instructions for Completing LTAC Annual Survey Instructions for Completing IRF Annual Survey OSHA requires the following facilities to complete an annual occupational injury and Illness Report: Ambulatory Health Care Servies General Medical and Surgical Hospitals Psychiatric and Substance Abuse Hospitals Specialty Hospitals Skilled Nursing Facilities For a complete list of facilities required to report annually via electronic submission and for additional information on Standard 1904 Subpart E Appendix B click on the following link: OSHA Injury and Illness Reporting Requirements . Much like NHSN annual surveys, this reporting is also for the prior calendar year. Your deadline for submission is March 2, 2025. If your organization has not previously been reporting, please note that you will need to set up an Injury Tracking Application (ITA) account. For complete instructions, click on the following link User Guide . Individuals who are responsible for report completion and submission should have a clear understanding of criteria that constitutes a work-related injury. They will also need to know if the employee missed days of work because of injury or illness. If an employee was restricted from usual work activities or reassigned to a new role as a result of the injury or illness this information must be documented. If an employee required care beyond basic first aid, this will also need to be reported. Reporters should not include Protected Health Information (PHI). For a brief tutorial on OSHA annual reporting requirements, click on the following link OSHA Injury and Illness Reporting . Our experts understand the challenges that all healthcare facilities are facing today. Using a customizable approach, we will help you navigate through even the toughest of challenges. Whether you are in need of mock surveys, leadership training, corrective action plans or ongoing support services, we can help! We pride ourselves on helping our clients achieve and maintain a status of excellence in the healthcare industry. Be sure to browse Our Website for a full list of services we provide. Contact us today at +1 (800) 813-7117 to schedule a free consultation. References: https://www.cdc.gov/nhsn/forms/instr/57_103-toi.pd https://www.osha.gov/laws-regs/regulations/standardnumber/1904/1904SubpartEAppB https://www.osha.gov/sites/default/files/ita_user_guide.pdf https://www.osha.gov/sites/default/files/osha_rktutorial.pdf
A hospital room with a bed and a lot of medical equipment.
January 13, 2025
In 2002 The Joint Commission (TJC) first established the National Patient Safety Goals (NPSG) Program. In 2003, TJC rolled out the first set of NPSG’s. Each year, TJC prioritizes patient safety goals for various healthcare programs.
A surgeon is standing next to a patient in a hospital bed.
December 9, 2024
When it comes to delivering radiologic and diagnostic services under The Centers for Medicare & Medicaid Services Conditions of Participation, hospitals need to have policies, procedures and safe practices in place that are centered around delivery of patient services, safety of patients and personnel, qualifications of personnel and record keeping practices.
Share by: